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Sometimes You Just Have to Reach Out: An Interview with Gary DeRigne (Part 2)
In Part 1 of my interview with Gary DeRigne, president and chief operating officer of Yarco Property Management, a Kansas City–based company specializing in affordable housing, we talked about his...
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Are the Days of the Paper Mountain Numbered?
I got so fed up with the amount of junk on my desk that I set about to organize and file. What you’re looking at is a four-inch mountain of paper from my desk that I put into the recycle bin after...
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A Vision for One Affordable Housing Program
Gustavo Sapiurka In July, Gustavo Sapiurka, general manager of RealPage Affordable Housing, was among a select group invited by the White House to participate in a stakeholder meeting on Aligning...
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Property Management: Affordable Housing Takes the Stage in Washington, D. C.
The week of October 23 was busy for the affordable housing industry. Attendees at two important meetings may have felt it was like Occupy Affordable Housing. Between the National Affordable Housing...
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Property Management Strategies: Keeping in Compliance in the New Year
With the holiday celebrations now behind, thoughts this time of the year turn to New Year’s resolutions. And what better resolution than to focus on keeping in compliance and taking preventive actions...
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Fair Housing Month: The History of the Fair Housing Act
The month of April is designated as Fair Housing Month, to commemorate Congress passing the Civil Rights Act of 1968, which includes the Fair Housing Act. The multifamily industry knows the importance...
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Reduce Fair Housing Claims by Providing Good Customer Service
Property owners and managers know that customer service plays a key role at all levels of the resident experience – from the front office to maintenance. Chipper smiles, upbeat conversations and...
View ArticleFederal District Court Rejects ‘Disparate Impact’ Housing Discrimination
The following is provided for informational purposes only and does not constitute legal advice. Please consult your attorney for legal advice regarding these matters. On November 3, a U.S. federal...
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Federal Budgets Cut into Affordable Housing Funding
The second week of March 2012 was a busy one for the affordable housing industry. Several industry meetings were held in Washington, D.C., including NAA, NAHMA and HUD TRACS meetings. One of the major...
View ArticleHUD Compliance: Fair Housing Complaints Should be Taken Seriously
Each year, the United States Department of Housing and Urban Development (HUD) receives about 12,000 fair housing complaints against properties for alleged violations of the Fair Housing Act. For every...
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